FAQ

Yes. GAIABITE Fish Oil for Pets is formulated for cats and dogs, and the serving directions on the bottle are by body weight. If your pet has a health condition, takes medication, or is pregnant or nursing, check with your veterinarian first.

Exactly what the box says, in order: salmon oil (the first ingredient — 90% of the bottle), Antarctic krill oil, walnut oil, evening primrose oil, flaxseed oil, borage seed oil, chicken fat, natural vitamin E, vitamin A acetate, vitamin D3, beta-carotene and rosemary extract. Guaranteed per 1 ml pump: 210 mg omega-3 fatty acids, including 115 mg EPA and 70 mg DHA.

Salmon oil makes up 90% of the formula and provides the omega-3 fatty acids most pet owners are looking for. Antarctic krill oil is added as a second marine source of omega-3s. The plant oils round out the fatty-acid profile, and natural vitamin E and rosemary extract help protect the oil.

Oils don't like light or air. The opaque aluminum bottle keeps light out, and the pump lets you serve without unscrewing a cap at every meal — one pump is about 1 ml. Keep the bottle closed between uses.

Keep the bottle closed, in a cool place away from heat and direct sunlight, and follow the storage directions printed on the label.

Ask your veterinarian before giving any supplement to a kitten or puppy, to a pet that is pregnant or nursing, or alongside medication or an existing health condition.

Follow the serving directions on the bottle for your pet's body weight. One pump is about 1 ml.

• Cats up to 8 kg (18 lb): 1–2 pumps a day
• Cats over 8 kg (18 lb): 1–2 pumps a day
• Dogs under 8 kg (18 lb): 2 pumps a day
• Dogs 8–20 kg (18–44 lb): 3 pumps a day
• Dogs over 20 kg (44 lb): 4 pumps a day

Pump it straight over wet or dry food and mix it in, once a day with a meal. If your pet is new to fish oil, start with half the serving for the first few days and work up to the full amount.

Most cats take to the salmon taste, but every pet is different. Try a smaller amount mixed into wet food first, or serve it at the meal your pet is hungriest for. If your pet still won't take it, our 365-Day Money-Back Guarantee covers your full first order, whether it was a one-time purchase or your first subscription delivery, with no bottle limit. A return is not normally required; see our Refund Policy for the limited exceptions.

Each 243 ml bottle holds about 243 pumps. At 2 pumps a day that's about 4 months for one cat, or about 2 months for two cats. A large dog at 4 pumps a day goes through a bottle in about 2 months. Choose the subscription delivery schedule available at checkout that suits your pets' needs, and adjust upcoming deliveries from your account.

Skin and coat changes take time. Give it consistent daily use for several weeks and judge over the first couple of months — results vary from pet to pet.

Choose an available delivery schedule at checkout. We ship automatically on that schedule at the subscription price shown at checkout, with free shipping on every delivery. You'll get an email before each renewal.

Yes. There's no minimum term and no cancellation fee. Cancel, pause, skip a delivery or edit your delivery schedule from your account or by contacting us — just do it before the next renewal is billed. Full details are in our Subscription Policy.

Your first order is charged at checkout. Each renewal is charged when it's created, on your schedule, at your plan's price. We email you before every renewal.

Log in to your account with the email you used at checkout and open Manage subscriptions. From there you can skip or pause deliveries, edit your delivery schedule, update your payment method, or cancel. To change your shipping address, email contact@gaiabite.com before the next renewal is billed.

Yes — free standard shipping on every U.S. order, one-time or subscription, with no minimum.

Orders are processed within 1 business day, Monday to Friday, excluding U.S. holidays. Standard delivery within the contiguous United States typically takes 5–7 business days after shipping. Other U.S. destinations may take longer. You'll get a tracking link by email when your order ships. See our Shipping Policy for details.

Right now we ship within the United States. If you're elsewhere, contact us and we'll let you know whether we can deliver to you.

If tracking hasn't moved in 7 days, or a package marked delivered hasn't turned up within 48 hours, contact us — we'll send a replacement or refund you in full.

If your pet won't take to GAIABITE, or you're not happy for any reason, contact us within 365 days of delivery of your first order and we'll refund its full purchase price. Your first one-time purchase or first subscription delivery is covered, with no bottle limit. A return is not normally required, although we may request a photo or a return in rare cases, such as suspected abuse. One guarantee per customer and household; later orders and subscription renewals are not covered. See our Refund Policy.

Message us through the Contact page or at contact@gaiabite.com with your order number and a sentence about what didn't work. Refunds are issued to your original payment method within 5–10 business days of approval. Your bank or card issuer may take a few more days to post the refund.

Send us a photo of the bottle and packaging within 7 days of delivery and we'll replace it or refund you in full — your choice.

Use our Contact page or email contact@gaiabite.com. A real person replies, usually within 1 business day.